Payment Policy

At Eliza Blake, we want checkout to be fast, simple and secure. Here is how payments work in our store.

Accepted Payment Methods

We accept payments through Shopify Payments, which supports the following:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

When You Are Charged

Your payment method is charged in full at the time you place your order. We do not offer partial payments or cash on delivery.

Currency

All prices on this site are listed and charged in US dollars (USD). If your card was issued in another currency, your bank or card issuer may apply its own exchange rate and fees, which we do not control.

Payment Security

All transactions are processed securely through Shopify Payments, which is PCI DSS compliant. We never store your full card details on our servers.

Declined or Failed Payments

If your payment is declined, check with your card issuer or try a different payment method. We cannot place or hold an order until payment has been successfully processed.

Order and Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation by email. If you do not receive it within a few minutes, check your spam folder or contact us.

Fraud Prevention

We use Shopify's built-in fraud analysis tools to protect both our customers and our business. Orders flagged as high risk may be held for manual review or canceled, and we may contact you to verify order details.

Billing Errors

If you believe you have been charged incorrectly, please contact us as soon as possible with your order number so we can investigate and correct it.

Contact Details

Online store operator: Jex E-commerce LLC
Email: concierge@elizablakeofficial.com
Registered office: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States

Customer Service Hours

Monday – Sunday: 9:00 AM – 9:00 PM (PT)
We aim to respond to all inquiries within 24–48 hours.