Shipping policy

At Eliza Blake, we aim to deliver your order as quickly and reliably as possible.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Order cut-off time: Orders placed before 5:00 PM (PT) are processed the same business day. Orders placed after this time are processed the next business day.

During periods of high demand, processing may take up to 7 business days.

Delivery Time

Once your order has been processed, delivery usually takes 4–9 business days (Mon–Fri).

Estimated Total Delivery Time

5–12 business days (this includes both processing and delivery time).

Shipping Costs

• All orders: Free shipping, no minimum order value

Shipping Locations

We ship products from several different warehouses, depending on product availability.

Delivery Areas

We ship to addresses in the United States only. We do not currently ship to any other country.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing a tracking number. Tracking information may take 1–3 business days to update after dispatch.

Delivery Delays

Delivery times are estimates and may vary due to external factors, such as:

• Carrier delays

• Weather conditions

• Peak periods and seasonal demand

• Logistics or customs clearance issues

If your order is significantly delayed, please contact our customer service team.

Incorrect Address Details

Please make sure all delivery information is correct at checkout. We are not responsible for orders delivered to an address entered incorrectly by the customer.

Lost or Stolen Packages

Eliza Blake is committed to making sure your order reaches you. If your package is lost in transit, please contact our customer service team so we can investigate.

Contact Details

Online store operator: Jex E-commerce LLC
Email: concierge@elizablakeofficial.com
Registered office: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States